Reputation Management Damage Control: When Social Media Attacks

Friday, December 18th, 2009

Do you know what people are saying about your business online?

Social media reputation management can be both a constructive and destructive landscape as companies stand accountable to the voice of online consumers, bloggers and journalists.  Businesses must now take a more proactive approach in monitoring the conversation on the web, as more online consumers use social sites like Twitter to express their opinions about a brand. (more…)

Tags: Reputation Management, social media
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